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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Natalie Shevtsova

October 19, 2026

5 out of 5 rating by Natalie Shevtsova
"Tanya was wonderful to work with! She helped me save money by switching to State Farm Insurance. She was warm, friendly, professional, and genuinely helpful throughout the process. She made everything easy and pleasant, and I really appreciate her assistance. I highly recommend Tanya to anyone looking for great customer service and help finding insurance savings!"
We responded:
"Thank you so much for your wonderful review and recommendation! We're so happy to hear that Tanya made switching to State Farm easy and helped you save money on your insurance! She truly enjoys helping our customers find the right coverage at a great value, and we're lucky to have her on our team. Welcome to the Lidia Mazun State Farm family! We appreciate you choosing us for your insurance needs! "
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Osmara Mudannayake

October 19, 2026

5 out of 5 rating by Osmara Mudannayake
"Ashlyn and Juliette are absolutely amazing! They are knowledgeable, professional, and always provide outstanding customer service. They also take the time to answer all my questions and are always quick to respond to phone calls and inquiries in a timely manner. They really make the insurance process easy and stress-free. I truly appreciate how helpful, reliable, and attentive they are. I highly recommend them to anyone looking for an insurance agent who genuinely care about their clients and go above and beyond to provide the best service!"
We responded:
"Osmara ,thank you so much for your kind words and recommendation! We love hearing this, and I know Ashlyn and Juliette will be so happy to read your review! They truly care about our customers and always do their best to make insurance easy and stress-free. We're lucky to have them on our team! Thank you for trusting Lidia Mazun State Farm with your insurance needs. We appreciate you!"
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Tab D

October 12, 2026

5 out of 5 rating by Tab D
"This office made initiating and updating my renters insurance a breeze. After I moved, they followed up promptly to make sure they had all my new information, taking this very important task off of my long moving to-do list. Great service, great rates."
We responded:
"Hello Tab, thank you so much for your kind review! We're happy to hear our team made setting up and updating your renters insurance easy, especially during a busy move. At Lidia Mazun State Farm, we strive to make insurance simple, affordable, and stress-free while providing prompt, personalized service. We truly appreciate you trusting our office with your insurance needs!"
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Christina H

October 11, 2026

1 out of 5 rating by Christina H
"I’ve had insurance here for a while and when I renewed it, it only went up three dollars. Yet after the first month, they started charging me $40 more despite no new violations.

I no longer can recommend this company and advise you to look elsewhere, unless you are ok with hidden charges."
We responded:
"Hi Christina, I'm sorry to hear about your experience. Rates generally remain the same throughout the policy term unless changes are made. There could be a few reasons why your monthly payment increased, and we'd be happy to look into it and provide some clarification. Please reach out to our office so we can review this with you."
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arnxcs1 arnxcs

October 9, 2026

5 out of 5 rating by arnxcs1 arnxcs
"I had an absolutely wonderful experience with Marina! Always answer any questions, is helpful and get things done professionally.
Lana"
We responded:
"Lana, thank you so much for your kind words and wonderful review! Marina is such a valued part of our team, and I love seeing her dedication to our customers recognized. We truly appreciate your trust in our office and are grateful for the opportunity to take care of you!"
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Adam Eriksen

October 8, 2026

5 out of 5 rating by Adam Eriksen
"Very friendly staff and welcoming office. They saved me a ton of money for the same or better coverage on multiple policies we previously had with another provider."
We responded:
"Adam, thank you for your wonderful review! We’re glad you felt welcome and that we could help you save money while providing great coverage. We truly appreciate your trust and look forward to serving you for years to come!"
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Arthur Rusnak

October 8, 2026

5 out of 5 rating by Arthur Rusnak
"Professional"
We responded:
"Arthur, thank you so much for the five stars! We take pride in providing professional, personalized service and helping our customers feel confident in their general liability coverage. We truly appreciate your trust and the opportunity to take care of your insurance needs!"
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Yelena Blashchishchin

October 5, 2026

5 out of 5 rating by Yelena Blashchishchin
"Very respectful company great service My car's and homes are in great hands ."
We responded:
"Thank you, Yelena! I'm happy to hear you found our company respectful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Jennifer Barrow

September 23, 2026

5 out of 5 rating by Jennifer Barrow
"I have worked with Lidia and her staff in many capacities for almost 20 years, from business insurance, car insurance, life and renters. When I have questions or need help, they are quick to respond and very knowledgeable."
We responded:
"Hi Jennifer, thank you so much for the kind words and trusting us for nearly 20 years! We truly appreciate your loyalty and trusting us with your friends and family. "
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Victor Alvarez

September 18, 2026

5 out of 5 rating by Victor Alvarez
"Lydia has been incredibly helpful and always provides prompt responses whenever I have questions or need assistance with insurance. I’ve been working with her for a couple of years now, and she consistently provides excellent service. She’s reliable, professional, and easy to work with. I highly recommend her!"
We responded:
"Hi Victor, Thank you so much for the kind words! It’s truly been a pleasure working with you over the years. I really appreciate your trust and your recommendation."
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Alexandr Semchuk

September 3, 2026

5 out of 5 rating by Alexandr Semchuk
"I’ve been a customer for many years and have my auto, home, and life insurance with State Farm. I’ve always had a great experience with Lidia and her team. They are friendly, responsive, knowledgeable, and always there when I need them. I truly appreciate the personal service and highly recommend this agency!"
We responded:
"Thank you so much, Alexandr! We really appreciate you taking the time to share this. It’s been such a pleasure working with you over the years, and we truly appreciate the trust you’ve placed in our team. We’re always happy to be here when you need us!"
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Marian Mumin

September 2, 2026

5 out of 5 rating by Marian Mumin
"Lydia’s office has been wonderful to me and my insurance journey. They made my transition so smooth and efficient, can’t say enough good things! Ashlyn, who works at the office, was lovely to work with!"
We responded:
"Hello MarianThank you so much for the 5 stars, Marian! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Vasyl Prozapas

September 1, 2026

5 out of 5 rating by Vasyl Prozapas
"Amazing! We have had them more than 3 years! We recommended everyone! Fast working service! She is amazing!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Clackamas. "
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Eugene Matyunin

August 29, 2026

5 out of 5 rating by Eugene Matyunin
"Always there when I need them, With competitive rates"
We responded:
"Always there when you need us - that's our goal! :) Thanks, Eugene! We appreciate your trust and are so glad we can help with great service and competitive rates. "
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Vasya Zagoruyko

August 26, 2026

5 out of 5 rating by Vasya Zagoruyko
"The best service I know, come you won't regret it. Many thanks to the service staff!!!!"
We responded:
"Thanks so much for the amazing review, Vasyl! We really appreciate your support here in Clackamas. Just reach out anytime if you need us - we’re here for you. "
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Крістіан Кіш

August 12, 2026

5 out of 5 rating by Крістіан Кіш
"They're really friendly staff members who can help you out if you have any questions, I pay less for insurance on my sports coupe than anywhere else)"
We responded:
"Крістіан, saving money on the insurance means more money for fun stuff... like the sports car. :)



Thanks for the 5 stars and trusting our team!"
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Dawson Baker

July 29, 2026

5 out of 5 rating by Dawson Baker
"When updating my policy they explained all my coverages and I was able to hand pick everything I needed, so easy to work with"
We responded:
"Dawson, thank you for taking the time to leave us a review! I'm happy to hear that updating your policy was a smooth process and that you felt comfortable selecting the coverages you needed. We're always here to make things easy for you. Let us know if we can help with anything else!"
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aly simchuk

July 20, 2026

5 out of 5 rating by aly simchuk
"Honesty and taking the time to explain aspects of auto policies is a great strength of this branch in particular, I sincerely appreciate having a texting option & have been insured here with Lidia as my agent 16 years now - checking in every now & then for rate promotions or discounts with good driving history has not disappointed!"
We responded:
"Thank you, Aly, for taking the time to leave us a review! I'm happy to hear that you value the honesty and detailed explanations we provide. It's great to know that the texting option has been helpful for you, and I'm grateful for your continued trust over the past 16 years. We're always here to check in on rate promotions or discounts for you. Feel free to reach out if you need anything else!"
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Олександр Чорней

July 17, 2026

5 out of 5 rating by Олександр Чорней
"Дякую гарно за обслуговування, хороша компанія і керівник!"
We responded:
"Thank you so much for the 5 stars, Олександр! We truly appreciate your feedback and are always happy to help whenever you need us. "
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G.T. Harris-Kopkau

July 14, 2026

5 out of 5 rating by G.T. Harris-Kopkau
"Everyone we have worked with in the office has been phenomenal! The cost for coverage seems reasonable as well and we have only had one incident that needed a repair and the process was seamless!"
We responded:
"Thank you, G.T. Harris-Kopkau! I'm happy to hear that you've had such a positive experience with our team and found the coverage costs reasonable. It's great to know that the repair process went smoothly for you. We're always here to help if anything else comes up!"
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Kamal Makaridze

July 14, 2026

5 out of 5 rating by Kamal Makaridze
"Very helpful customer service."
We responded:
"We love to see reviews like yours, Kamal! Providing helpful and straightforward assistance is exactly what we aim for on every call. Thank you for your support and for letting us know how we did!"
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Tri Nguyen

July 1, 2026

5 out of 5 rating by Tri Nguyen
"I had trouble submitting my glass claims for a windshield replacement. Kat Mazun and her office helped submit the claim on my behalf with urgency. I really appreciate that."
We responded:
"Tri, thank you for taking the time to leave us a review! I'm happy to hear that Kat and our office could assist you with your claim quickly. We always aim to provide prompt and effective service. Let us know if we can help with anything else!"
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Natalya Globak

June 30, 2026

5 out of 5 rating by Natalya Globak
"We have loved working with Ashlyn, she is extremely efficient, professional, friendly, and was able to answer all of our questions and provide a good quote."
We responded:
"Natalya, thank you for taking the time to leave us a review! I'm happy to hear that Ashlyn provided you with efficient and friendly service while helping with your questions and quote. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Diana Vorobets

June 25, 2026

5 out of 5 rating by Diana Vorobets
"I’ve had a great experience working with Lidia Mazun and her team. They are always professional, responsive, and genuinely care about their clients. They take the time to explain everything clearly and make the insurance process easy. I highly recommend them to anyone looking for honest, reliable service!"
We responded:
"Thank you, Diana, for your wonderful review! I'm happy to hear that you had a great experience with our team. We always aim to provide professional and responsive service, and it's great to know that we made the insurance process easy for you. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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John Mace

June 24, 2026

5 out of 5 rating by John Mace
"Quick responses to my requests. Very friendly. Easy to work with."
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and easy to work with. We always aim to respond quickly and make the process smooth for you. Let us know if we can help with anything else!"